QC Reviews
Our QC Faculty Reviews are all about making sure that what we promise in our Faculty Handbook—our rules and how we do things—is what students actually get. It’s the secret sauce that keeps our teaching top-notch, making sure each course gives students the same awesome experience by following our guidelines to a tee. Think of it as the quality check that keeps everything running smoothly behind the scenes so our students get the best ride possible through their courses.
QC Review Criteria
Faculty Success Specialists at Bryan University conduct regular quality reviews to ensure that instructional delivery aligns with the standards set forth in the Faculty Handbook. These reviews are grounded in a transparent set of criteria that reflect the university’s commitment to student success and instructional quality.
The criteria outlined below are used during each review and cover essential areas such as course setup, student communication, gradebook accuracy, engagement in Yellowdig, and adherence to professional standards in live sessions. Faculty are encouraged to review these expectations regularly to maintain instructional consistency and excellence across all courses.
Please see the full list of review criteria below, effective April 13, 2026.
⚠️ Please note: Substantive feedback remains a critical component of effective teaching and student success. While it will no longer be formally evaluated as part of the Quality Check (QC) review process, Program Directors (PDs) will continue to monitor and provide guidance on the quality of feedback shared with students.
| 1A | CS: Instructor had all of the required aspects in the Welcome Page: name & photo |
| 1B | CS. Instructor welcome page: Welcome video embedded and instructor can be seen and heard on camera for the entire video |
| 1C | CS: Welcome announcement included an image or a short video (note: the video may not be your welcome video) |
| 1D | CS: The welcome announcement included the instructor office hours information (days, times or with ‘by appointment’ and how to contact) |
| 1E | CS: The welcome announcement included a reminder to take the syllabus quiz. |
| 1F | CS: The welcome announcement had a reminder to log into Yellowdig. |
| 1G | CS: The welcome announcement included live session details (including days, times, and weeks), if applicable. |
| 1H | CS: All live sessions have the correct name link formatting. |
| 1I | CS: Live Sessions are scheduled within the approved timeframe (Mon–Thurs 6:00 AM–7:00 PM PT or Sat 6:00 AM–10:00 AM PT). |
| 1J | CS: All live session links have been created for the course. |
| 1K | CS: The live events page lists the live session dates and times, including the specific weeks live sessions will occur (e.g. Weeks 1, 3, 5 & 7 OR Weeks 1-7. etc.). |
| 1L | CS: The live events page has the office hours link with days/time OR by appointment with how to contact |
| 1M | CS: The live events page has the study with classmates information set up, the link was created and the template information has been removed, and the link is set up to join before host |
| 2A | YD: The instructor set up YellowDig with the correct community name ‘Bryan University Courses’ |
| 2B | YD: The instructor set up the earning window correctly, with the earning window starting on the Monday of the first day of class |
| 2C | YD: The instructor set the periodic target based on course instructions (e.g., 4000 or 8000 points) or 4000 points if the class has 5 or fewer students. |
| 2D | YD: Instructor posts a SPARK every Sunday or Monday, with the exception of holidays falling on Monday, in which case it may be posted on Tuesday. |
| 3A | GB: The grade book is up to date, with all unsubmitted work marked as a zero the day after the due date. |
| 3B | GB: The grade book is up to date, with missed live events marked as zeros by Monday each week. |
| 3C | GB: The grade book is up to date. The instructor zeroed out Yellowdig in the gradebook in week two. |
| 3D | GB: The instructor published the grade and feedback within 4 days following the due date of the assignment selected to review. |
| 4A | IC: Week 2: All students received outreach through Canvas Inbox, and the correct subject line format was used. |
| 4B | IC: Week 4: All students received outreach through Canvas Inbox, and the correct subject line format was used. |
| 4C | IC: Week 6: All students received outreach through Canvas Inbox, and the correct subject line format was used. |
| 4D | IC: Instructor responds to ALL student inquiries/statements in Canvas inbox within the required time frame as outlined by the Faculty Handbook. |
| 5 | LS: The instructor had their camera on for the entire teaching portion of the live session for the recording that was reviewed |
| 5A | LS: For the recording that was reviewed: The instructor was dressed professionally according to the standards of the employee handbook. |
| 5B | LS: For the recording that was reviewed: The background was appropriate according to the standards in the faculty handbook |
| 5C | LS: For the recording that was reviewed: The instructor had their camera on and there were not any personal distractions according to the standards in the faculty handbook |
| 5D | LS: For the recording that was reviewed: The instructor had their camera on and the room was clearly lit according to the standards in the faculty handbook |
| 5E | LS: At the time of the review, all recordings are recorded to the Cloud. |
| 5F | LS: For the recording that was reviewed: The instructor utilized visual aides |
| 5G | LS: For the recording that was reviewed: The instructor actively managed the chatbox |
| 5H | LS: The live session was conducted for the full allotted time, within 1 to 5 minutes of the scheduled 45 minutes. |
| 5I | LS: For the recording that was reviewed: The instructor actively engaged with students per the Faculty Handbook. |
QC Cheat Sheet
Use this quick-reference guide to stay on track and ensure you’re meeting all Quality Check (QC) expectations. To save the image, right-click on it and select ‘Save image as…’”
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QC Rubric
The Faculty Success Specialists use a standardized rubric to evaluate each criterion during the QC review process. The rubric ensures consistency and transparency in scoring. Faculty can review the rubric below to understand how each area is assessed.
IMPORTANT NOTE: The rubric for faculty reviews is subject to change. Updates may occur to align with institutional goals and educational standards. Faculty will be notified of significant changes. Please review the rubric regularly to stay informed. For questions or clarifications, contact the Faculty Success Department.
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| Score 0 | Score 1 | Score 2 | Score 3 | N/A | ||
| 1A | CS: Instructor had all of the required aspects in the Welcome Page: name & photo | The Instructor Welcome page is not customized and still contains the default template photo and placeholder information. | Does not apply for this question | The Instructor Welcome page includes only one of the required elements: instructor name or photo | The Instructor Welcome page includes both of the required elements: instructor name and photo | Does not apply to this question |
| 1B | CS. Instructor welcome page: Welcome video embedded and instructor can be seen and heard on camera for the entire video | The Instructor Welcome video has one or more of the following issues: The video link is not functioning OR The video is not instructor-created and instead uses generic or external content (e.g., a public YouTube video) OR no video is present at all. | The Instructor Welcome video has two or three of the following issues: 1. The instructor is not visible on camera 2.The content is outdated. 3.The Welcome video is not embedded on the page. 4.The video is incomplete or cut off | The Instructor Welcome video has one of the following issues: 1. The instructor is not visible on camera 2.The content is outdated. 3.The Welcome video is not embedded on the page. 4.The video is incomplete or cut off | The Instructor Welcome video meets all of the criteria and the instructor appears on camera for the entire duration of the video | Does not apply to this question |
| 1C | CS: Welcome announcement included an image or a short video (note: the video may not be your welcome video) | The written welcome announcement does not meet the required element of having an image or a short video (the video may not be your welcome video) | Does not apply for this question | Does not apply for this question | The written welcome announcement includes a required visual element, such as an image or short video (not the Welcome video), as outlined in the Faculty Handbook. | Does not apply to this question |
| 1D | CS: The welcome announcement included the instructor office hours information (days, times or with ‘by appointment’ and how to contact) | The welcome announcement does not meet the required element of including their office hour information. | The written welcome announcement has one of the following issues: 1. Says “office hours” by appointment but does not include how to contact instructor, 2. List days/times but does not say how to locate link for office hours | Does not apply for this question | The welcome announcement includes the instructor’s office hour information (days/times or with ‘by appointment’ and how to contact). | Does not apply to this question |
| 1E | CS: The welcome announcement included a reminder to take the syllabus quiz. | The written welcome announcement does not meet the required element of including a reminder to complete the syllabus quiz | Does not apply for this question | Does not apply for this question | The written welcome announcement includes a reminder to complete the syllabus quiz, meeting the requirement outlined in the Faculty Handbook. | Does not apply to this question |
| 1F | CS: The welcome announcement had a reminder to log into Yellowdig. | The written welcome announcement does not meet the required element of including a reminder to log into Yellowdig. | Does not apply for this question | Does not apply for this question | The written welcome announcement includes a reminder to log into Yellowdig, meeting the requirement outlined in the Faculty Handbook. | Does not apply to this question |
| 1G | CS: The welcome announcement included live session details (including days, times, and weeks), if applicable. | The written welcome announcement is missing all of the required elements according to the Faculty Handbook OR the instructor posted live sessions in the announcements when there are none in the course OR point-bearing or non-point-bearing scheduled live sessions are not accurately reflected in the announcements.. | The Live Session information does not match what is in Zoom Meetings and/or the Live events page OR The written welcome announcement has two or three of the following issues: 1. Missing the date of the live sessions 2. Missing the times of the live sessions 3. Missing the specific weeks when the live sessions take place 4. The template information has not been removed. 5. The information is outdated or incorret. | The written welcome announcement has one of the following issues: 1. Missing the date of the live sessions 2. Missing the times of the live sessions 3. Missing the specific weeks when the live sessions take place 4. The template information has not been removed. 5. The information is outdated or incorret. | The written welcome announcement meets all of the requirements for the live sessions as outlined in the Faculty Handbook. | Mark as N/A if this is an asynchronous class |
| 1H | CS: All live sessions have the correct name link formatting. | The Instructor’s Zoom meetings are not formatted correctly as outlined in the Faculty Handbook | Does not apply for this question | Does not apply for this question | The instructor’s Zoom meeting setup meets all of the required criteria outlined in the Faculty Handbook. | Mark as N/A if this is an asynchronous class |
| 1I | CS: Live Sessions are scheduled within the approved timeframe (Mon–Thurs 6:00 AM–7:00 PM PT or Sat 6:00 AM–10:00 AM PT). | The live sessions are not scheduled within the approved timeframe as outlined in the Faculty Handbook (Mon–Thurs 6:00 AM–7:00 PM PT or Sat 6:00 AM–10:00 AM PT) and/or are scheduled on university holidays or dates when the university is closed in violation of the Faculty Handbook. | Does not apply for this question | Does not apply for this question | All of the live sessions are scheduled within the approved timeframe (Mon–Thurs 6:00 AM–7:00 PM PT or Sat 6:00 AM–10:00 AM PT) | Mark as N/A if this is an asynchronous class |
| 1J | CS: All live session links have been created for the course. | Not all live links have been created for the course OR the Zoom Meeting links do not match what was posted in the announcements. | Does not apply for this question | Does not apply for this question | All of the live session links have been created for the course | Mark as N/A if this is an asynchronous class |
| 1K | CS: The live events page lists the live session dates and times, including the specific weeks live sessions will occur (e.g. Weeks 1, 3, 5 & 7 OR Weeks 1-7. etc.). | The Live Events page has not been customized and still contains template placeholder information. Live sessions have not been set up. | The Live Session information does not match what is in the announcements and/or Zoom Meeting page OR The Live Events page has two or three of the following issues 1. There are incorrect dates of the live sessions 2. The times of the live sessions are not listed 3. It did not indicate the specific weeks when the live sessions occur 4. The template placeholder information is still present | The Live Events page has one of the following issues 1. There are incorrect dates of the live sessions 2. The times of the live sessions are not listed 3. It did not indicate the specific weeks when the live sessions occur 4. The template placeholder information is still present | The Live Events page clearly lists the dates and times of live sessions, along with the specific weeks they will be held. | Mark as N/A if this is an asynchronous class |
| 1L | CS: The live events page has the office hours link with days/time OR by appointment with how to contact | The Live Events page has not been customized and still contains template placeholder information. Office hours have not been set up or specified. | The Live Events page has two or three of the following issues for Office Hours 1. Office hours are listed as “by appointment,” but there are not any instructions on how to schedule an appointment 2. Specific days/times are not provided for the office hours 3. The link to join is not functioning 4. The link was set to a specific time, not ‘no fixed time.’ | The Live Events page has one of the following issues for Office Hours 1. Office hours are listed as “by appointment,” but there are not any instructions on how to schedule an appointment 2. Specific days/times are not provided for the office hours 3. The link to join is not functioning 4. The link was set to a specific time, not ‘no fixed time.’ | The live events page has a functional link for office hours with days/time OR by appointment with how to contact | Does not apply to this question |
| 1M | CS: The live events page has the study with classmates information set up, the link was created and the template information has been removed, and the link is set up to join before host | The Live Events page has not been customized and still contains template placeholder information. The study with classmates information has not been set up | The Live Events page has two or three of the following issues 1.The template information was still present 2. The link was created but it is not functioning 3. The link is not set up to join before host 4. The link was set to a specific time, not ‘no fixed time.’ | The Live Events page has one of the following issues 1.The template information was still present 2. The link was created but it is not functioning 3. The link is not set up to join before host 4. The link was set to a specific time, not ‘no fixed time.’ | The study with classmates link was created and the template information has been removed, and the link is set up to join before host | Does not apply to this question |
| Score 0 | Score 1 | Score 2 | Score 3 | N/A | ||
| 2A | YD: The instructor set up YellowDig with the correct community name ‘Bryan University Courses’ | The instructor did not set up YellowDig in the course | The instructor set up YellowDig but did not use the correct community name, ‘Bryan University Courses. | Does not apply for this question | The instructor set up YellowDig using the correct community name, ‘Bryan University Courses. | Does not apply to this question |
| 2B | YD: The instructor set up the earning window correctly, with the earning window starting on the Monday of the first day of class | The instructor did not set up the earning window. OR The instructor did not set up the earning window correctly OR the earning window was not scheduled to start on the Monday of the first day of class | Does not apply for this question | Does not apply for this question | The instructor set up the earning window correctly, with the earning window starting on the Monday of the first day of class | Does not apply to this question |
| 2C | YD: The instructor set the periodic target based on course instructions (e.g., 4000 or 8000 points) or 4000 points if the class has 5 or fewer students. | Periodic target not set or completely incorrect for the class size or course requirements. | Does not apply for this question | Does not apply for this question | The instructor set the periodic target based on course requirements (e.g., 4000 or 8000 points) or 4000 points if the class has 5 or fewer students. | Does not apply to this question |
| 2D | YD: Instructor posts a SPARK every Sunday or Monday, with the exception of holidays falling on Monday, in which case it may be posted on Tuesday. | The instructor does not post any SPARKs. | The instructor does not post a SPARK every Sunday or Monday, including the exception for holidays falling on a Monday (in which case it may be posted on Tuesday). | Does not apply for this question | Instructor posts a SPARK every Sunday or Monday, with the exception of holidays falling on Monday, in which case it may be posted on Tuesday. | Does not apply to this question |
| Score 0 | Score 1 | Score 2 | Score 3 | N/A | ||
| 3A | GB: The grade book is up to date, some unsubmitted work marked as a zero the day after the due date. | NONE of the assignments have been zeroed out in the gradebook | The gradebook is not up to date; some unsubmitted work is not marked as a zero the day after the due date. | Does not apply for this question | The grade book is up to date, with all unsubmitted work marked as a zero the day after the due date. | Does not apply to this question |
| 3B | GB: The grade book is up to date, with missed live events marked as zeros by Monday each week. | NONE of the live events that were missed have been zeroed out in the gradebook | The gradebook is not up to date; some of the live events that were missed were not marked as a zero on the Monday each week | Does not apply for this question | The grade book is up to date, with missed live events marked as zeros by Monday each week. | Mark as N/A if this is an asynchronous class |
| 3C | GB: The grade book is up to date. The instructor zeroed out Yellowdig in the gradebook in week two. | The grade book is not up to date, the instructor did not zero out Yellowdig in the gradebook in week two | Does not apply for this question | Does not apply for this question | The grade book is up to date, the instructor zeroed out Yellowdig in the gradebook in week two | Does not apply to this question |
| 3D | GB: The instructor published the grade and feedback within 4 days following the due date of the assignment selected to review. | The instructor did not publish any of the grades and feedback within 4 days following the due date of the assignment selected to review OR no feedback was available to verify compliance. | The instructor published SOME but not ALL of the grades and feedback within 4 days following the due date of the assignment selected to be reviewed | Does not apply for this question | The instructor published all of the grades and feedback within 4 days following the due date of the assignment selected to review. | This would be N/A if all assignments are autograded or in Cengage |
| Score 0 | Score 1 | Score 2 | Score 3 | N/A | ||
| 4A | IC: Week 2: All students received outreach through Canvas Inbox, and the correct subject line format was used. | No Canvas Inbox outreach sent to students | Outreach sent to some students, but not all. Subject line may or may not have been used. | Outreach sent to all students, but subject line format not used | Outreach sent to all students and subject line begins with “Week 2” per policy | Review occurred before/during Week 2 |
| 4B | IC: Week 4: All students received outreach through Canvas Inbox, and the correct subject line format was used. | No Canvas Inbox outreach sent to students | Outreach sent to some students, but not all. Subject line may or may not have been used. | Outreach sent to all students, but subject line format not used | Outreach sent to all students and subject line begins with “Week 4” per policy | Review occurred before/during Week 4 |
| 4C | IC: Week 6: All students received outreach through Canvas Inbox, and the correct subject line format was used. | No Canvas Inbox outreach sent to students | Outreach sent to some students, but not all. Subject line may or may not have been used. | Outreach sent to all students, but subject line format not used | Outreach sent to all students and subject line begins with “Week 6” per policy | Review occurred before/during Week 6 |
| 4D | IC: Instructor responds to ALL student inquiries/statements in Canvas inbox within the required time frame as outlined by the Faculty Handbook. | The instructor did not respond to all of the student inquiries in Canvas Inbox within the required timeframe as outlined by the Faculty Handbook. | The instructor has two or more messages in Canvas Inbox that were not responded to within the required timeframe as outlined by the Faculty Handbook. | The instructor has one message in Canvas Inbox that was not responded to within the required timeframe as outlined by the Faculty Handbook. | The instructor responded to ALL student inquiries in Canvas Inbox within required timeframe as outlined by the Faculty Handbook. | Does not apply to this question |
| Score 0 | Score 1 | Score 2 | Score 3 | N/A | ||
| 5 | LS: The instructor had their camera on for the entire teaching portion of the live session for the recording that was reviewed | Based on the recording reviewed: The instructor did not have their camera on during the live session | Based on the recording reviewed: The instructor had their camera on but for not the entire teaching portion | Does not apply for this question | The instructor had their camera on for the entire teaching portion of the live session that was reviewed. | Mark as N/A if this is an asynchronous class |
| 5A | LS: For the recording that was reviewed: The instructor was dressed professionally according to the standards of the employee handbook. | For the recording that was reviewed: The instructor did not have their camera on during the live session so I was unable to determine how they were dressed | For the recording that was reviewed: The instructor had their camera on but they were not dressed professionally per the employee handbook. (Things like a hat, tank top etc.). | Does not apply for this question | For the recording that was reviewed: The instructor was dressed professionally according to the standards of the employee handbook. | Mark as N/A if this is an asynchronous class |
| 5B | LS: For the recording that was reviewed: The background was appropriate according to the standards in the faculty handbook | For the recording that was reviewed: The instructor did not have their camera on during the live session so I was unable to determine if the background was appropriate | For the recording that was reviewed: The instructor had their camera on but the background was not appropriate according to the standards in the faculty handbook | Does not apply for this question | For the recording that was reviewed: The background was appropriate according to the standards in the faculty handbook | Mark as N/A if this is an asynchronous class |
| 5C | LS: For the recording that was reviewed: The instructor had their camera on and there were not any personal distractions according to the standards in the faculty handbook | For the recording that was reviewed: The instructor did not have their camera on during the live session so I was unable to determine if there were personal distractions | For the recording that was reviewed: The instructor had their camera on but there were personal distractions according to the standards in the faculty handbook | Does not apply for this question | For the recording that was reviewed: The instructor had their camera on and there were not any personal distractions according to the standards in the faculty handbook | Mark as N/A if this is an asynchronous class |
| 5D | LS: For the recording that was reviewed: The instructor had their camera on and the room was clearly lit according to the standards in the faculty handbook | For the recording that was reviewed: The instructor did not have their camera on during the live session so I was unable to determine if the room was clearly lit | For the recording that was reviewed: The instructor had their camera on but the room was not clearly lit. It was hard to see the instructor. | Does not apply for this question | For the recording that was reviewed: The instructor had their camera on and the room was clearly lit according to the standards in the faculty handbook | Mark as N/A if this is an asynchronous class |
| 5E | LS: At the time of the review, all recordings are recorded to the Cloud. | There were not any recordings posted in the Zoom meetings/ Cloud area at time of the review | One or more recordings were not listed in the Zoom meeting area/Cloud OR the user’s settings were configured to “automatically record,” which led to an excessive number of recordings. | Does not apply for this question | At the time of the review, all recordings are recorded to the Zoom Meetings/Cloud. | Mark as N/A if this is an asynchronous class |
| 5F | LS: For the recording that was reviewed: The instructor utilized visual aides | For the recording that was reviewed: The instructor did not use any visual aides in the live session (google doc, pptx etc) | Does not apply for this question | Does not apply for this question | For the recording that was reviewed: The instructor utilized visual aides | Mark as N/A if this is an asynchronous class |
| 5G | LS: For the recording that was reviewed: The instructor actively managed the chatbox | For the recording that was reviewed: The instructor did not manage the chatbox | Does not apply for this question | Does not apply for this question | For the recording that was reviewed: The instructor actively managed the chatbox | Mark as N/A if this is an asynchronous class |
| 5H | LS: The live session was conducted for the full allotted time, within 1 to 5 minutes of the scheduled 45 minutes. | For the recording reviewed: Session was under 30 minutes or not conducted. | For the recording reviewed: Session was conducted but was 10 to 15 minutes short of the scheduled time (30:00 – 34:59 minutes). | For the recording reviewed: Session was conducted but was 5 to 10 minutes short of the scheduled time (35:00 – 39:59 minutes). | For the recording reviewed: Session was conducted for the full allotted time, within 1 to 5 minutes of the scheduled 45 minutes (40:00 – 45:00 minutes). | Mark as N/A if this is an asynchronous class |
| 5I | LS: For the recording that was reviewed: The instructor actively engaged with students per the Faculty Handbook. | For the recording that was reviewed: The instructor did not actively engage with the students per the Faculty Handbook. | Does not apply for this question | Does not apply for this question | For the recording that was reviewed: The instructor actively engaged with students per the Faculty Handbook. | Mark as N/A if this is an asynchronous class |
Copyright 2025 | Bryan University | 350 West Washington Street, Tempe, AZ 85281
Copyright 2025 | Bryan University | 350 West Washington Street, Tempe, AZ 85281