Student At-Risk Form

When to Submit the Form
Accessing the Form
How to Submit the Form
After Submission
FAQ
When to Submit
Accessing the Form
How to Submit
After Submission
FAQ

Supporting students sometimes requires assistance beyond regular classroom communication. The Student At-Risk Form was created to help adjunct faculty connect students with the appropriate institutional support resources when additional concerns arise that may impact student success.

This page provides guidance on when to use the form, how to access and complete it within Canvas, and answers to frequently asked questions. The goal is to make the process clear, supportive, and easy to use so faculty can confidently refer students who may benefit from additional outreach or support services.

➡️ Faculty should continue regular communication with students regarding coursework, participation, and encouragement through Canvas and other normal course communication channels. The form is intended to supplement—not replace—those ongoing interactions when additional support may be needed.

When to Submit the Form

Student support resources at BU Resource Center, including form submission for additional assistance.
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When in doubt, if you believe a student may benefit from additional support or outreach submitting the form is always appropriate. 

Accessing the Form

Follow the steps below to access the Student At-Risk Form in Canvas:

  1. Log into Canvas
  2. From the left global navigation menu, select Help.
  3. At the top of the Help page, locate Student At-Risk Form.
  4. Click Student At-Risk Form to open the form.
  5. Complete and submit the form as needed.
BU Resource Center webpage showing student support resources, including at-risk student forms and academic counseling options.
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How to Submit the Form

Assist students in creating a case submission form at Bryan University Resource Center, featuring fields for course selection, student info, case details, and priority.
BU Resource Center image showcasing academic resources and student support services at Bryan University.

Use the steps below to complete the Student At-Risk Form in Canvas. Expand each section for guidance. 

Part 1: Course Selection

In this section, you will enter the academic term and select the correct course from the dropdown menus.

Academic Term:

Start by typing “SC”, followed by the module start date using numbers.

Example format:
SC 5/11/26 – 7/03/26 (8 wk)

As you type, a dropdown will appear—select the correct term that matches the module dates.
Important: Always use SC (never SP).

Students using the BU Resource Center for course selection and academic planning, with computers and staff assistance available.

Course Selection:
Begin by typing the three-letter course prefix (e.g., BUS).

Example:
Type BUS → then select the correct course from the dropdown list (e.g., BUS-200S).

You may scroll through the dropdown or continue typing the full course code to narrow the options.

Screenshot of the BU Resource Center course selection page showing a dropdown menu with various course codes including BUS-200S, BUS-125S, and BUS-265S.

A list of students enrolled in the selected course and section will appear.

You may:

  • Use the dropdown menu to locate the student, or
  • Start typing the student’s name to filter results

Click to select the correct student.

BU Resource Center students selecting courses on a computer for academic planning and registration.

Enter your Bryan email address and your full name (first and last).

High-quality study resources and student support services at Bryan University Resource Center for academic success and student engagement.

The topic will automatically default to “Student Concern.” No action is needed for the topic field.

For Subtopic, select the option that best matches the concern:

  • Misconduct
  • Academic need
  • Tutoring needed
  • Other academic needs (life change/behavioral need, LOA, Withdraw, Other)
Assist students with academic concerns and support services at Bryan University's BU Resource Center for student success and well-being.

Select the appropriate priority level:

  • Action Needed (most common selection)
  • Informational
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Enter a brief, clear subject line. It does not need to be long. Just a short summary of the concern.

BU Resource Center image showing student case details related to possible plagiarism and misconduct.

The description should include all key details needed for follow-up or action.

A strong description answers:

  • What is the issue or need?
  • What support is being requested?
  • Why is this support needed?
  • What context is important for routing?

 

Example (Helpful):
“Student shared that they are experiencing a family emergency and may be unable to meet assignment deadlines. Student is requesting guidance on available support resources.”

Not helpful:
“Student is having issues.”

A student submitting an assignment on a laptop at the BU Resource Center, focusing on academic integrity and online research.

Click Submit to send the form.

Plagiarism and academic integrity resources at Bryan University Resource Center.

▶ Prefer a visual demonstration? Watch the short walkthrough below for a complete overview of the submission process.

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What Happens After Form Submission?

After you submit the Student At-Risk Form, a case is automatically created and routed to the appropriate support personnel for review. Depending on the nature of the concern, this may include a Program Director, Success Coach, or another member of the student support team.

The assigned staff member reviews the information provided, conducts any necessary outreach, and works with the student to connect them with appropriate resources and support services. All follow-up activities are documented and tracked through Salesforce to help ensure the concern is addressed.

The Program Director will provide a brief follow-up to the faculty member to confirm that the concern has been reviewed and appropriate action has been taken. Due to student privacy considerations, faculty may not receive full details of the intervention, but you can expect that the concern has been reviewed and addressed through the appropriate support channels.

Initial review of submissions typically occurs within 1–2 business days, with follow-up timelines depending on the urgency and complexity of the concern. If faculty need clarification on whether a submission was received or are unsure about status, they may reach out to their Program Director for confirmation.

Once the necessary actions have been completed, the case is closed in Salesforce. This process ensures that faculty concerns are acknowledged, reviewed, and resolved through a structured support workflow.

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FAQ

Still Have Questions? Check the FAQs below.

Select Action Needed if the student may need follow-up, support, or outreach from another department or service. This is the most common choice and should be used whenever someone needs to step in or provide assistance.

This also includes situations like possible plagiarism or AI-related academic integrity concerns, where you as the instructor may need guidance or a formal review to determine next steps.

Select Informational only when you are sharing a concern for awareness and no follow-up or intervention is required.

If you are unsure, choose Action Needed.

The Description section should include all key details needed for action.

A strong description answers:

  • What is the issue or need?
  • What support is being requested?
  • Why is this support needed?
  • What context is important for routing?

 

Example:

“Student submitted a assignment 4 that appears to contain content copied from an online source without citation. Similarity review indicates substantial overlap with published material. Faculty is requesting follow-up regarding a potential academic integrity concern.”

Not helpful:
“Student plagiarized.””

After submitting a form, adjunct faculty should:

  • Continue normal instructional communication with the student in Canvas
  • Respond to PD requests for clarification or context if contacted
  • Avoid submitting duplicate escalations unless new or significant information arises

If an academic integrity concern is suspected, it should be documented and submitted through the Student At-Risk Form.

Faculty should:

  • Use objective, factual language
  • Avoid assumptions or accusations
  • Focus on observable evidence (e.g., writing differences, similarity to sources)

 

The Program Director (PD) will review the concern and determine appropriate next steps.

Once submitted through Canvas:

  • The form is routed to Salesforce and a case is created in the student’s profile.
  • The appropriate department or individual is notified based on the selected topic and subtopic
  • Responsibility for next steps transfers to the designated support team (Program Director, Success Coach, etc.)

 

The Program Director will determine appropriate next steps, which may include:

  • Academic follow-up or intervention
  • Referral to student support services
  • Additional review or documentation as needed

Submissions are routed to the appropriate support team. Follow-up may occur if additional information is needed.

In many cases, the Program Director coordinates next steps directly with the appropriate parties involved, including the adjunct. 

Due to confidentiality and student privacy considerations, faculty may not always receive detailed outcome information.

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